Returning products is possible within 14 days after placing the order. Once we have received the products we will transfer the total amount within 14 days. The costs and the risk of the return shipment are for the account of the customer.

Flow Cosmetics has the right to refuse returned products if there is a suspicion that the product has been used or has been damaged by your actions.


Items can only be returned:

  • In undamaged condition
  • In the original packaging
  • Unused

Download return form