Returns

Returns of products are possible within 14 days after placing the order. As soon as we have received the products, we will transfer the total amount within 14 days. The costs and risk of the return shipment are for the account of the customer.

Flow Cosmetics has the right to refuse returned products if it is suspected that the product has been used or damaged by you.

Note:

Items can only be returned:

  • In undamaged condition
  • In the original packaging
  • Unused

 

Download return form