Privacy policy

Privacy Policy The Greenest Cosmetics
https://flow-cosmetics.nl/

Download the PDF version here

About our privacy policy
The Greenest Cosmetics cares deeply about your privacy. Therefore, we only process data that we need.
for (improving) our services and we handle the information we collect about you and your
have collected through the use of our services. We never share your data for commercial purposes.
disposal to third parties.
This privacy policy applies to the use of the website and the services provided by The
Greenest Cosmetics. The effective date for the validity of these terms and conditions is January 24, 2026, with the publication
of a new version the validity of all previous versions expires. This privacy policy describes which data
about you are collected by us, what this data is used for and with whom and under which
conditions this information can possibly be shared with third parties. We also explain to you how
we store your data and how we protect your data against misuse and what rights you have with
with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you
find the contact details at the end of our privacy policy.
About the data processing
Below you can read how we process your data, where we store it or have it stored, and which
security techniques we use and for whom the data is transparent.
Web store software
MyWebshop
Our online store was developed with software from MyOnlineStore. Personal data that you provide for our purposes
services made available to us are shared with this party. MyOnlineStore has access to your
data to provide us (technical) support, they will never use your data for someone else
goal. MyOnlineStore is obliged to provide appropriate information based on the agreement we have concluded with them
to take security measures. MyOnlineStore uses cookies to provide technical information
collect in relation to your use of the software, no personal data is collected and/or
saved.
Webhosting
antagonist
EXAMPLE: We purchase web hosting and email services from [PROVIDER]. [PROVIDER] processes
personal data on our behalf and does not use your data for our own purposes. This party is possible
collect metadata about the use of the services. This is not personal data. [PROVIDER] has
appropriate technical and organizational measures have been taken to prevent loss and unauthorized use of your
personal data. [PROVIDER] is obliged to maintain confidentiality under the confidentiality agreement.
Email and mailing lists
MyWebshop
We send our newsletters and transactional emails using our web store software
'MyWebStore'. All confirmation emails you receive from our website and web forms are sent
via the servers of MyWebStore. MyWebStore will never use your name and email address for its own purposes.
use. At the bottom of every email sent automatically through our website, you will see the 'unsubscribe' link.
If you click here, you will no longer receive emails from our website. This may affect the functionality of our website.
seriously reduce! Your personal data is sent, stored and protected securely by MyWebwinkel
unlocked. MyWebStore uses cookies and other internet technologies that provide insight into whether emails are opened and read. MyWebStore also processes information about you as the recipient and the
subject line of emails to improve the quality of service, this data is
Stored for 30 days. MyWebwinkel reserves the right to use your data for further
improving services and, in that context, sharing information with third parties.
antagonist
We use the services of Antagonist for our regular business email traffic. This party has
Appropriate technical and organizational measures have been taken to prevent the abuse, loss and corruption of your and ours
data as much as possible. Antagonist does not have access to our mailbox and we handle all our
e-mail traffic confidential.
Payment processors
Mollie
We use the platform from to handle (part of) the payments in our web store
Mollie. Mollie processes your name, address and place of residence information and your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to your
protect personal data. Mollie reserves the right to use your data for the
to further improve services and, in that context, to share (anonymous) data with third parties.
All the aforementioned guarantees with regard to the protection of your personal data are also
applicable to the parts of Mollie's services for which they engage third parties. Mollie saves your
data no longer than is permitted by law.
Reviews
Stamped Reviews
EXAMPLE: We collect reviews through the [PROVIDER] platform. If you leave a review through
[PROVIDER] then you are required to provide your name and email address. [PROVIDER] shares this information
with us so we can link the review to your order. In some cases, [PROVIDER] may contact
contact you to provide an explanation of your review. In the event that we invite you to leave a review
We share your name and email address with [PROVIDER]. They use this information solely for the purpose of providing you
to invite you to leave a review. [PROVIDER] has appropriate technical and organizational
measures taken to protect your personal data. [PROVIDER] reserves the right to
We have engaged third parties to provide services for this purpose
[PROVIDER] given permission. All the above-mentioned guarantees with regard to the protection
of your personal data also apply to the parts of the service for which
[PROVIDER] engages third parties.
Shipping and logistics
PostNL
If you place an order with us, it is our job to have your package delivered to you. We use
the services of PostNL for carrying out the deliveries. It is therefore necessary that we have your name,
share address and city details with PostNL. PostNL uses this information only for the purpose of
execution of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your details
also available to these parties.
DHL
If you place an order with us, it is our job to have your package delivered to you. We use
DHL's services for carrying out deliveries. For this purpose, it is necessary that we have your name and address
and place of residence information with DHL. DHL only uses this information for the purpose of carrying out the
agreement. In the event that DHL uses subcontractors, DHL will also provide your data to these parties.
order.
Trunkers
EXAMPLE: When you place an order with us, it is our responsibility to have your package delivered to you. We make
use of the services of [PROVIDER] to carry out the deliveries. It is necessary for this that
We share your name, address, and city of residence with [PROVIDER]. [PROVIDER] uses this information
solely for the purpose of executing the agreement. In the event that [PROVIDER] uses subcontractors
If you enable [PROVIDER], your data will also be made available to these parties.
Invoicing and accounting
E-Accounting
EXAMPLE: To keep track of our administration and accounting we use the services of
[PROVIDER]. We share your name, address and residence details and details regarding your order.
This data is used for the administration of sales invoices. Your personal data will be
sent and stored securely. [PROVIDER] is obliged to maintain confidentiality and will protect your data
treat confidentially. [PROVIDER] will not use your personal data for purposes other than
described above.
External sales channels
Purpose of data processing
General purpose of the processing
We use your data solely for the purpose of our services. That is, the purpose of the
processing is always directly related to the assignment that you provide. We do not use your information for this
(targeted) marketing. If you share data with us and we use this data for - other than your
request - to contact you at a later time, we will ask your explicit permission to do so. Your
data is not shared with third parties, other than for accounting and other administrative purposes
obligations. These third parties are all kept confidential by virtue of the agreement
between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of our
to further improve services. This data (for example your IP address, web browser and
operating system) are not personal data.
Cooperation with tax and criminal investigations
In certain cases, The Greenest Cosmetics may be required to comply with a legal obligation
to share your data in connection with tax or criminal investigations by government authorities. In a
In such case, we are forced to share your information, but we will do so within the limits of the law
us offers to oppose this.
Retention periods
We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you
indicates that you no longer wish to use our services. If you indicate this to us, we will
also consider it as a request to be forgotten. This also means that we will not store your data for longer than two years
from the last point of contact or transaction, unless there is a legal justification for this.
basis. Based on applicable administrative obligations, we must invoice you
to store (personal) data, so we will keep this data for as long as the applicable period runs.
However, employees no longer have access to your client profile and documents that we receive as a result.
completed your order.
Your rights
On the basis of the applicable Dutch and European legislation you have certain rights as a data subject
with regard to the personal data processed by or on behalf of us. We explain below which ones
rights these are and how you can invoke these rights. In principle, we steer to prevent abuse
copies and copies of your data only to your e-mail address already known to us. In case you have the
If you wish to receive data at another e-mail address or, for example, by post, we will ask you to register
legitimize. We keep records of completed requests, in the event of a request to be forgotten
we administer anonymous data. You will receive all statements and copies of data in the
machine-readable data format that we use within our systems. You have the right to withdraw a
file a complaint with the Dutch Data Protection Authority if you suspect that we have your personal data on a
wrong way.
Right of inspection
You always have the right to process the data that we (have) processed and that relate to your person or
traceable to that end. You can make a request to that effect to our contact person for
privacy issues. You will receive a response to your request within 30 days. If your request is granted
we will send you a copy of all data with an overview of the processors at the e-mail address known to us
who have this information, stating the category under which we have this information
saved.
Rectification right
You always have the right to process the data that we (have) processed and that relate to your person or
be traceable to that end. You can make a request to that effect to our contact person
for privacy issues. You will receive a response to your request within 30 days. If your request is granted
we will send you a confirmation at the e-mail address known to us that the data has been changed.
Right to limit processing
You always have the right to process the data that we (or have it processed) that relate to or for your person
to be traceable. You can make a request to that effect to our contact person for
privacy issues. You will receive a response to your request within 30 days. If your request is granted
we will not send you a confirmation at the e-mail address known to us that the data until you remove the restriction
processed longer.
Right to transferability
You always have the right to process the data that we (have) processed and that relate to your person or
be traceable to that effect, to have it carried out by another party. You can submit a request to that effect
our contact person for privacy matters. You will receive a response to your request within 30 days. If your
If the request is granted, we will send you copies or copies of all data at the e-mail address known to us
about you that we have processed or that have been processed on our behalf by other processors or third parties. To all
in such a case, we can no longer continue to provide services, because the safe ones
linking of data files can then no longer be guaranteed.
Right of objection and other rights
In appropriate cases you have the right to object to the processing of your personal data
by or on behalf of The Greenest Cosmetics. If you object, we will immediately
suspend data processing pending the handling of your objection. Is your objection well-founded?
we make copies and/or copies of data that we process (or have processed) available to you and then the
permanently stop processing. You also have the right not to participate in automated individual decision-making
or to be subject to profiling. We do not process your data in such a way that this right of
applies. If you believe that this is the case, please contact our contact person
privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the "Analytics" service.
We use this service to keep track of and receive reports on how visitors use the website.
This processor may be obliged to provide access to these on the basis of applicable laws and regulations
data. We collect information about your surfing behavior and share this information with Google. Google can do this
interpret information in conjunction with other datasets and thus your movements on the internet
to follow. Google uses this information to offer targeted advertisements (Adwords) and
other Google services and products.
Cookies from third parties
In the event that software solutions from third parties use cookies, this is stated in this
privacy declaration.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most on this page
recent version. If the new privacy policy has consequences for the way in which we have already collected data
with regard to your processing, we will inform you thereof by e-mail.
Contact information
The Greenest Cosmetics
Grain for Fish, 18620 2132GL Hoofddorp Netherlands TE welcome@greenestcosmetics.com
Contact person for privacy issues
Nick van Dijk